Create tickets from anywhere using Slack's slash commands and shortcuts
Add time entries to tickets from ticket related channels using slash commands and via Slack shortcuts on interactive messages
Add service calls to tickets from ticket related channels using slash commandsand via Slack shortcuts on interactive messages
Add notes to tickets from ticket related channels using slash commands
Attach images and documents to tickets from ticket related channels by simply sharing files
Easily attach transcripts of the entire chat history or just segments from ticket related channels using slash commands
Interactive messages allow you to easily change status, priority, contracts & even add or remove assignees via message actions
Use standard Live-Links to open ticket related channels in Slack from the Autotask PSA
Portals allow Slacks users who are not Autotask resources to create tickets using a simplified interface and can be used for in-house non IT users or for external client users in Slack "shared" channels
Users that are licensed in Autotask and require access to all Tasky features
per user / per month
10 day free trial!
Create tickets from anywhere
Join ticket channels & discuss related work
Add time entries & service calls via Slash commands
Add notes & complete tickets via Slash commands
Attach images and documents via ticket channels
Update tickets via interactive message menus
Save 17% paying annually!
Discounts for 20 or more users!
Tasky has made our communication about Autotask tickets natural and allows us to do it where we spend a lot of our day already. Additionally, it has made keeping our tickets documented and up-to-date much more efficient as we never have to leave Slack.
CEO of Marcus Networking Inc.