Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the Tasky Slack Application and governs data collection, archival and usage. By using the Tasky application, you consent to the data practices described in this statement.

Collection of Personal Information

Tasky makes every attempt to reduce the amount of personally identifiable information that is collected from users of the application and instead chooses to collect and store non-personal information like unique identifiers for Slack & Autotask. While these identifiers can be used, with their associated API, to obtain & display personal information (e.g., names & email addresses), this information is never stored by Tasky for any amount of time.

Currently, the only personal information collected by Tasky is payment methods. Payment information is naturally personal & sensitive, and Tasky treats this information accordingly. Although Tasky collects the payment information via the website during the signup and subscription processes, it is stored at and only accessible by our third-party payment provider. During the signup and subscription processes, the payment information is provided directly to our third-party payment provider and never made available to the Tasky application.

Use of Personal Information

Tasky uses non-personal information, like Slack & Autotask's unique identifiers, to identify you to protect your privacy. Tasky will use these identifiers, with their associated APIs, to obtain and display personal information in user interfaces to ensure ergonomic use of Tasky.

Tasky never shares any of the personal information it obtains for display purposes with any third party services or technologies to ensure this information remains secure and private.

Collection of Private Communications

Tasky is a Slack application that requires access to private communications in your Slack workspace and Autotask PSA account to provide all of its features but never stores or archives this information. Tasky handles all private communications data internally and never passes it to third party services except for the Slack and Autotask APIs.

Slack private communications include all data obtained from Slack via the Slack API, including Workspaces, Channels, Chats, Direct Messages, and any information related to those items.

Autotask private communications include all data obtained from Autotask via the Autotask API including Accounts, Resources, Tickets and any information related to those items,

Automatically Collected Information

The Tasky website may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Tasky website.

Tracking User Behavior

Tasky tracks the use of the application and keeps usage statistics for individual users and their associated team. This usage information is made available only to each user and their associated team for accounting and reporting purposes and is never shared publicly or with third parties services or companies.

Tasky tracks anonymized and aggregated usage statistics for all users and teams for product development, product planning, and marketing purposes. All information used for these purposes is entirely anonymous, and tracing it back to any individual user or team is impossible.

Sharing Information with Third Parties

Tallman.io, the provider of Tasky, does not sell, rent, or lease any customer information or usage statistics to third parties.

Tallman.io may share data with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer support. Tallman.io prohibits all such third parties from using your personal information except to provide these services to Tasky or Tallman.io, and they are required to maintain the confidentiality of your data.

Tallman.io may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tallman.io or the Site; (b) protect and defend the rights or property of Tallman.io; or (c) act under exigent circumstances to protect the personal safety of users of Tallman.io, or the public.

Security of Information

Tasky secures your personal information from unauthorized access, use, or disclosure. Tasky uses the following methods for this purpose:

SSL/TLS Protocol

Tasky transmits all information to other websites protected through the use of encrypted communication channels such as the Secure Sockets Layer (SSL) and Transport Layer Security (TLS) protocols.

Data Encryption

Sensitive information, such as stored credentials, is encrypted before storage and decrypted before use using industry-standard protocols such as AES 256.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of all information and data exchanged between you and us through this Site cannot be guaranteed.

Data Archival

To provide a reliable and available service, Tasky archives the data it collects for disaster recovery purposes. Archived data is never provided to or shared with any third party companies or services and only ever used to recover the application to a previous state. All archived information is stored on a rolling and automatically expiring schedule and never stored for more than 45 days.

Changes to this Statement

Tallman.io reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the Privacy Policy by placing a prominent notice on our Site and by updating the privacy information on this page. Your continued use of Tasky after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Privacy Policy.

Contact Information

Tallman.io, the provider of Tasky, welcomes your questions or comments regarding this Statement of Privacy. If you believe that Tallman.io has not adhered to this Statement, please contact Tallman.io at:

Tallman.io

Email Address: tasky@help.tallman.io

Effective as of May 20, 2020